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/  Provider Contacts

Provider Contacts

We want to help you help your patients. Feel free to call us with any questions or feedback.

Service Contacts

Dental Customer Service

Monday-Friday, 8 a.m. to 5 p.m. HST
808-948-6440 on Oahu
800-792-4672 toll-free

Online Services

For expert assistance with questions or issues related to MyDental Coverage and Speed eClaims, please contact Dental Electronic Services
Monday-Friday, 8 a.m. to 5 p.m. EST
800-633-5430

Provider Services

Fax: 808-538-8996

General Correspondence,
including Credentialing and Contracting

HMSA Dental
P.O. Box 1320
Honolulu, HI 96807-1320

Claims Contacts

Paper Claims Submission

HMSA Dental
P.O. Box 69436
Harrisburg, PA 17106-9436

Dental Claim Appeals
and Corrected Claims

HMSA Dental
P.O.Box 69437
Harrisburg, PA 17106-9437

Claims and Customer Service Contact Information

PlanSchedule of AllowancesCustomer ServiceClaims AddressElectronic Claims Payor ID
HMSA PPO

HMSA Plan
for Federal
Employees		PPO Fee Schedule808-948-6440

Toll free:
800-792-4672		HMSA Dental
P.O. Box 69436
Harrisburg, PA 17106-9436		HMSA1
HMSA DHMODHMO Fee Schedule808-948-6440

Toll free:
800-792-4672		HMSA Dental
P.O. Box 69436
Harrisburg, PA 17106-9436		HMSA1
Medicare AdvantageMedicare Advantage Fee Schedule808-948-6440

Toll free:
800-792-4672		HMSA Dental
P.O. Box 69436
Harrisburg, PA 17106-9436		HMSA1
Federal Employee
Program (FEP)-
Standard and
Basic Option Plans		PPO Fee Schedule808-948-6281

Toll free:
800-966-6198		HI FEP Claim
P.O. Box 69401
Harrisburg, PA 17106-9401		HMSA1
BCBS FEP
Dental Plans
(Supplemental)		PPO Fee ScheduleIn the U.S.:
855-504-2583

International
Call Collect:
651-994-2583		BCBS FEP Dental Claims
P.O. Box 75
Minneapolis, MN
55440-0075		Not Available
Out of State
BCBS GRID or
GRID+ Member
Plans		PPO Fee ScheduleSee member
ID card		See member
ID card		Not Available
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Online Services

Check eligibility and benefits for our members online at your convenience.